We are an import/export company that distributes quality Small Kitchen Appliances throughout the US. This position is for a customer service representative that can assist in our Support Center department to answer emails and calls that have questions regarding our products, need help troubleshooting, have basic questions, or ordering of parts for their products. Includes some data entry duties as well.
Required Qualifications and Skills:
- Requires substantial attention to detail.
- Professional demeanor and proper grammar etiquette.
- Strong organizational skills.
- Basic computer skills: must have proficient knowledge in Microsoft Outlook, Excel, Word, etc...
- Must type at least 40+ wpm. (You can check at www.typingtest.com.)
- The ability to multi-task and is both a team player and a self starter.
- Must be able to work efficiently under minimal supervision.
- Ability to work in a fast-paced, challenging environment and under high pressure.
- Dependable and willing to do what it takes to get the job done
- Excellent communication, interpersonal and relationship building skills are important
- Highly motivated, strong work ethic
- Ability to work cross-functionally with all levels of the organization.
- Team player with a service mentality who has the ability to maintain a high level of energy and enthusiasm
Pay rate is $19-21 based on experience, for the probation period and will be increased after based on experience and performance.
Mandarin or Cantonese Speakers a Plus!!!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Language:
Ability to Commute:
- City of Industry, CA 91748 (Preferred)
Ability to Relocate:
- City of Industry, CA 91748: Relocate before starting work (Preferred)
Work Location: In person
