The purpose of the Outpatient Registration Clerk is to obtain accurate information in a professional, respectful and timely manner from patients/guardians who are seeking service from Great Plains Regional Medical Center
Outpatient Registration Job Responsibilities:
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Perform a range of clerical duties that support the operations of the Business Office
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Acts as a Receptionist greeting and directing patients, visitors to the areas they are seeking
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Receiving and registering patients who are coming to our facility for Clinical, Same Day Surgery and Admissions services.
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Confirming the service the patient is expecting to receive
- When Registering the information is asked of the patient so they tell you the information you need based off their demographic: SS#, DOB, NAME, ADDRESS, PHONE NUMBERS, EMPLOYMENTS WITH ADDRESS, NEXT OF KIN AND PERSON TO NOTIFY
- Taking calls from other Departments to transfer or admit a patient
- Obtaining copies of photo id and insurance cards
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Same Day Surgery completing the Green Folders
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Admissions completing the Blue Folders
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If there is an Estimation sheet, explaining to the patient what it mean
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Collection of Copays and Estimations
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Explaining to the patient about an Advance Directive
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Giving Patients who have not been at facility for a year a new Patients’ Rights and Bill of Rights
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Explaining to a patient/guardian what type of bills to expect such as:
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If the patient is having a service performed in Radiology the bill will be for the facility charge, the actual service and another charge for the Radiologist to read the film
