Peer Support Specialist plays a blended role, peer support specialist and mental health tech. Providing administrative support and direct client care in behavioral health settings. Responsibilities include delivering peer support services grounded in lived experience, offering emotional support, empowerment, and guidance to individuals facing mental health and/or substance use challenges. Utilizing lived experience and a recovery journey this employee offers empathy, encouragement emotional support, and practical guidance to empower individuals facing a behavioral health and/or substance use challenges. This position operates within collaborative team environment working closely with behavioral health professionals and community resources. Utilizing lived experience and a recovery journey this employee offers empathy, encouragement, support and practical assistance to empower individuals on a path to recovery. This position operates within collaborative team environment working closely with behavioral health professional, and community resources.
In addition to duties listed above, this role includes performing all patient registration and reception functions with accuracy and professionalism. Duties involve collecting and verifying demographic, insurance, and financial information; confirming eligibility and benefits; obtaining required pre-authorizations or notifications from payers; and accurately documenting all information into the electronic health record. The MHT/Peer ensures that all intake paperwork and consent forms are completed and signed in accordance with regulatory and organizational policies. By facilitating timely, respectful, and thorough registration and verification processes, the incumbent supports smooth access to care and helps ensure appropriate reimbursement for services rendered.
