Our Mission
We are a close-knit, two provider private practice dedicated to delivering compassionate, personalized care to every patient who walks through our doors. Our philosophy: Everyone has a personal story, so treat patients like family, listen deeply, and provide exceptional service from the first phone call to the follow-up visit. We believe that a warm smile, a well-run office, and genuine human connection are just as important as clinical expertise.
The Impact You'll Make
As our Office Manager, you will be the heartbeat of our practice. You'll ensure that our operations run smoothly, patients feel cared for, and our providers can focus on delivering outstanding personalized medical care. In a small practice like ours, your role will be both strategic and hands-on, giving you the opportunity to shape the patient experience and the efficiency of our day-to-day operations.
What You'll Do
- Oversee daily front-office operations, including scheduling, patient check-in/check-out, and phone/email communication.
- Actively manage staff including hiring, retention, and yearly reviews in consultation with the physician owners.
- Manage electronic patient records and ensure compliance with HIPPA and other healthcare regulations.
- Handle insurance verification, billing, and claims follow-up to maintain healthy revenue cycles.
- Coordinate with labs, pharmacies, and referral partners to ensure seamless patient care.
- Maintain office supplies, equipment, and vendor relationships.
- Support providers with tasks, including schedules, personnel matters, and managing follow-up communications.
What You'll Bring
- Proven experience in medical office management (small practice experience a plus).
- Strong knowledge of medical billing, insurance processes, and EHR systems (currently using athena health).
- Excellent organizational skills with the ability to manage multiple priorities in a hands-on patient facing environment.
- Warm, professional communication skills- both in person and over the phone.
- A proactive, problem-solving mindset and the ability to work independently.
- Commitment to patient confidentiality and regulatory compliance.
Why You'll Love It Here
- A supportive, family-like work environment where your contributions are valued and visible.
- Flexible scheduling options to support work-life balance.
- Paid time off and access to professional developement opportunities
- The satisfaction of knowing your work directly improves the lives of our patients every day.
- The chance to wear many hats, learn new skills, and truly own your role.
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We are an equal opportunity employer and welcome applicants from all backgrounds.
Join Us
If you're ready to bring your organizational skills, healthcare knowledge, and warm personality to a practice where you could make a real difference, we'd love to meet you. Please send your resume and a brief note about why you'd be a great fit for our team.
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
