Position Summary
BPI-Austin is seeking a highly organized and self-motivated Project Dispatch Coordinator to join our growing team. In this critical role, you will serve as the central point of contact for client communications while protecting and optimizing existing project schedules and field routes. You will handle a high volume of incoming requests with professionalism, efficiency, and finesse—delivering clear, diplomatic responses that maintain strong client relationships without disrupting operational flow.
Key Responsibilities
- Review and process high volumes of client emails, requests, and inquiries daily with strong attention to detail and timely follow-up.
- Understand client needs and priorities while carefully evaluating impacts to current schedules, routes, crews, and resource allocation.
- Coordinate and communicate schedule or dispatch adjustments with finesse, ensuring minimal disruption to ongoing projects and field operations.
- Maintain accurate records of communications, commitments, and changes within job tracking systems.
- Collaborate closely with Project Managers, Field Operations, and Business Development teams to align client expectations with operational realities.
- Proactively identify potential scheduling conflicts and recommend practical solutions.
- Support overall project coordination and contribute to continuous process improvements in dispatch and client communication workflows.
Qualifications & Requirements
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Self-motivated, task-driven individual who thrives on high email volume and tight deadlines.
- Excellent written and verbal communication skills—able to understand client requests and respond with professionalism and finesse.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.) is required.
- Experience with CPM (Critical Path Method) scheduling is preferred.
- Experience in construction, civil engineering, land development, or related dispatch/coordination roles is preferred but not required.
- Reliable, detail-oriented, and committed to supporting team success while protecting operational efficiency.
- Must be based in the Austin, Texas area and available for full-time Monday–Friday In-office at company headquarters.
What We Offer
- Competitive compensation based on experience.
- Opportunity to play a key role in a growing Austin-area construction and site development company.
- Collaborative team environment focused on process improvement and client satisfaction.
- Stable Monday–Friday schedule with predictable hours.
If you are a detail-oriented problem solver who excels at balancing client service with operational discipline, we encourage you to apply.
How to Apply
Please send your resume and a brief note highlighting your relevant experience to [email protected] with the subject line: “Project Dispatch Coordinator Application – Your Name”
BPI-Austin is an equal opportunity employer. We value integrity, clear communication, and team players committed to delivering quality projects in the Austin metro area
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- construction: 2 years (Required)
Ability to Relocate:
- Austin, TX 78749: Relocate before starting work (Required)
Work Location: In person
