Supervisor Clinical Practice - Family Medicine - CdA Ironwood
Family Medicine - Supervisor Clinical Practice | Position Overview
As the Supervisor Clinical Practice you are responsible for the daily operations, staffing, and overall performance of a busy Internal Medicine clinic serving more than 100 patients per day. You will provide direct supervision to a team of 11 caregivers, including Office Service Coordinators (OSCs), Medical Assistants (MAs), and Registered Nurses (RNs), while supporting 5 providers to ensure efficient clinic workflows, excellent patient experiences, and achievement of quality and operational goals.
In the first 90 days, the you will focus on filling a critical Medical Assistant vacancy, gaining a thorough understanding of each clinic role and workflow, and establishing strong relationships with caregivers and providers. Success in this role requires strong communication skills, the ability to work independently, and a collaborative leadership style centered on accessibility, accountability, and team engagement.
Key Responsibilities
- Provide day-to-day leadership and supervision for clinic staff, including OSCs, MAs, and RNs.
- Ensure appropriate staffing coverage and manage scheduling needs.
- Conduct daily team huddles and regular caregiver rounding.
- Oversee provider schedules and clinic workflow efficiency.
- Address patient care concerns and operational issues as they arise.
- Monitor and support quality performance metrics, including preventive care and chronic disease management measures.
- Facilitate staff development, performance management, and employee engagement initiatives.
- Lead structured staff meetings and promote consistent communication across the clinic.
- Utilize Epic, Kronos, and Infor systems for operational, staffing, and performance management activities.
Ideal Candidate
The successful candidate will be a proactive and approachable leader who thrives in a fast-paced healthcare environment. They will demonstrate excellent interpersonal skills, strong organizational abilities, and a commitment to fostering a positive team culture. Previous leadership experience is preferred; however, the clinic is primarily seeking a candidate who is the right cultural and operational fit.
Work Environment
- Location: 914 Ironwood Drive, Coeur d'Alene, ID
- Clinic Hours: Monday–Friday, 7:00 AM–5:00 PM
- Supervisor Schedule: Five days per week with flexible start times
- Occasional early attendance required for monthly provider meetings at 6:30 AM
Requirements and Minimum Qualifications
• Graduate of an accredited college or US Military equivalent in area of oversight with applicable credentialing/licensing in one of the following required:
- RN: Minimum of a BSN and State of Idaho Registered Nurse or licensure pending as documented by temporary licensure OR current RN licensure from a state participating in the “multistate privilege to practice” compact with Idaho
- 3 years of healthcare experience required
- Previous leadership experience in a related field preferred
- BLS required
- ACLS required if applicable to the clinic of oversight
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
- Comprehensive medical coverage, including fully employerpaid options for eligible fulltime employees, plus affordable plans for parttime staff. Benefits begin on the 1st of the month following 30 days of employment.
- Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
- Tuition assistance after 90 days to support your professional growth
- Retirement plans with pretax and Roth options and employer matching from 3%–6
- Competitive pay, plus night, weekend, and PRN shift differentials
- Awardwinning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
- PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories
- And an employee referral bonus program!
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Location: Kootenai Health · Kootenai Clinic - Family Medicine - CdA Ironwood
Schedule: Full Time, Days
