Overview:
Why We Need Your Talents
We are seeking a dynamlic and energetic leader joing our team. The Cage Shift Supervisor is accountable and responsible for the operation of the cage department on a shift basis. Supervises all cage, main bank, and chip bank personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.
Responsibilities:
Where You'll Make an Impact
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Maintains working knowledge of Cage operations internal functions, controls and software
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Updates and takes the initiative to convey pertinent information to Team Members regarding policy or scheduling changes
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Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas to verify paperwork and inventory controls (i.e. various bank, cage checks and currency orders)
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Consistently demonstrates outstanding guest service skills and assists team members with questions pertaining to recovering variances, handling guest disputes, counterfeit issues and internal control violations.
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Consistently maintains professional rapport and confidentiality in communicating with other departments as required by procedures (i.e. IT, Security, Surveillance etc.)
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Takes responsibility for making sure Team Members are trained and developed in Cage Operations and monitors business flow to develop efficient training, break and shift schedules.
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Demonstrates an understanding of HR duties to accurately track and record LOA’s, PTO time, early outs and special requests made by team members.
Qualifications:
Skills You'll Need to Succeed
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Ability to analyze and interpret departmental needs and results.
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Ability to read complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
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Ability to solve complex problems.
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Ability to distinguish between colors
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Ability to perform assigned duties under frequent time pressures in an interruptive environment.
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Broad variety of tasks and deadlines requires an irregular work schedule.
A Few Must Haves
Perks We Offer You
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Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
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Free Basic Life Insurance
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Free Short Term & Long-Term Disability
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Retirement Savings with Company Match
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Generous Bonus Structure
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Annual Merit/Goal Based Pay Increases
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Leadership Skills Development & Mentorship Programs
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Tuition Reimbursement
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Free parking
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Free food and discounted meals
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Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
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24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
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Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
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You will work in an environment where smoking is allowed.
Physical Requirements
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You will need to walk up and down stairs to the Casino floor.
