Job Summary
The primary purpose of the position is to perform all pre-litigation duties that are key to supporting the attorney who is managing each personal injury case. The goal of this role is to ensure each client is served with excellence, and is communicated with in a timely manner, kept abreast of his/her case, and that all supporting documents are handled properly. In addition, the Case Manager will communicate with treating providers and adjusters in order to support the case through pre-litigation. This position is a client care role, where strong communication is essential. In addition, through the partnership with the assigned attorney, the goal is to ensure that all support functions are completed daily, and the needs of the client at the pre-litigation stage are met within a timely manner.
Compensation $50,000- $55,000 annually, salaried
Duties/Responsibilities
Essential duties include, but are not limited to:
● Communicate with clients via phone and email during the pre-suit process to address their questions and concerns and to provide and obtain updates
● Communication with treating providers, adjusters, etc.
● Manage Client Treatment
● Schedule all necessary meetings, including depositions, client prep, mediations, etc.
● Request Reductions
● Get all signed paperwork from client in a timely manner
● Prepare some legal documents
● Correctly enter all data in appropriate system
● Conduct timely follow-up on all outstanding documents/assignments and escalate whenappropriate
● Meet with clients upon closing the case and ensure that reviews are obtained
Education & Experience
High School Diploma or GED
BILINGUAL (EN/SP) preferred
Paralegal training or certification is a plus
3+ years of Personal Injury Law Experience is preferred
About the Person
The Scott Pryor Law Group is seeking a Case Manager who has integrity, loyalty, and a client-focused mentality. The optimal candidate is someone who has excellent customer service skills and a passion for helping clients. As a Case Manager, you are an adept communicator, who can manage multiple cases at a time, and keep a smile on your face. You are highly organized, and use effective tools and systems to achieve goals and deadlines. You must be able to prioritize and problem-solve. In addition, you enjoy working as part of a team to ensure our clients’ needs are successfully met. You have a strong work ethic and the ability to perform under pressure. Outstanding Case Managers are polished professionals who create a positive first impression and follow through on all tasks.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Personal injury law: 2 years (Required)
Ability to Commute:
- Peachtree Corners, GA 30092 (Required)
Work Location: In person