Insight Global is seeking a Telecommunications Engineer to support and maintain enterprise voice and communications infrastructure across the organization of a healthcare client. This individual will be responsible for configuring, troubleshooting, and optimizing telecom systems with a strong emphasis on Avaya Aura, AudioCodes Session Border Controllers (SBCs), and NetSapiens platforms. The ideal candidate will have experience supporting VoIP environments, SIP trunking, telecom migrations, and voice infrastructure in a large enterprise setting.
Must-Haves:
- High School Diploma or GED.
- 3+ years experience supporting and troubleshooting telecommunications infrastructure, including voice/data circuits, network routing and switching, and end-user technical support.
- Hands-on experience configuring, installing, and maintaining telecommunications systems such as Nortel, Vocera, and ShoreTel.
- Experience with Avaya Aura admin and support, supporting AudioCodes SBCs, and NetSapiens platform admin.
- Understanding of VoIP, SIP, SIP trunking, and call routing.
- Agreeance to the following health screenings:
- Drug Screen
- TB PPD Test (simple skin test)
- HepB titer or vaccine record or declination form
- MMR titer or vaccine record or exemption letter
- Varicella titer or vaccine record or exemption letter
- Flu Vaccine (in October)
- Tdap Vaccine
Pay: Up to $50.00 per hour
Benefits:
- 401(k)
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Work Location: In person