Administrative Assistant – Account Management & Operations Team
Join Our Team!
US Snow Pros / US Property Pros is a national commercial facilities services company specializing in snow and ice management, landscaping, parking lot maintenance, and exterior property services. We work with some of the nation's largest commercial property owners and management companies, and we're looking for an organized, dependable, and detail oriented Administrative Assistant to support our Account Management and Operations teams.
If you thrive in a fast-paced environment, enjoy multitasking, and take pride in keeping things organized, we'd love to hear from you.
What You'll Do
As an Administrative Assistant, you'll play an important role in supporting our Account Managers and Operations team to ensure work orders, vendor communications, and customer requests are handled efficiently.
Responsibilities include:
- Provide administrative support to the Account Management and Operations departments.
- Answer incoming phone calls and respond to customer emails professionally and promptly.
- Assist Account Managers and Operations team management with daily administrative tasks
- Enter and update information in multiple software platforms.
- Assist with creating, updating, and monitoring work orders.
- Coordinate with vendors regarding service requests and scheduling.
- Track job progress and follow up on outstanding items.
- Prepare reports, spreadsheets, and documentation.
- Maintain organized electronic files and records.
- Assist with special projects and other administrative duties as assigned.
- Work closely with management and other departments to ensure exceptional customer service.
What We're Looking For
- Previous administrative or office support experience preferred.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Detail-oriented with a high level of accuracy.
- Proficient in Microsoft Office (Outlook, Excel, Word).
- Ability to quickly learn new software systems.
- Positive attitude, dependable, and a team player.
Experience with work order management platforms such as UtilizeCore, ServiceChannel, Corrigo, Service Fusion, or similar software is a plus but not required.
What We Offer
- Paid Time Off (PTO)
- Paid Holidays
- Opportunities for growth and advancement
- Supportive and collaborative team environment
- Stable, year-round employment with a growing national company
If you're organized, motivated, and enjoy helping a team succeed, we'd love to hear from you. Apply today and become part of a company that values professionalism, teamwork, and delivering exceptional service to customers nationwide.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
Work Location: In person
