We are seeking an experienced Account Manager to oversee a portfolio of commercial landscaping accounts. This role serves as the primary client contact, ensuring exceptional service delivery, client satisfaction, and account growth. The Account Manager partners with field operations to deliver high-quality services, resolve issues, and identify enhancement opportunities that strengthen client relationships.
What You’ll Do
- Serve as the main point of contact for assigned clients, managing communication and service needs.
- Conduct site visits, client meetings, and provide proactive updates on services and seasonal transitions.
- Partner with field supervisors and crews to ensure services are delivered on time, safely, and to standard.
- Oversee seasonal events (snow/ice, extreme weather) with proactive communication and response planning.
- Monitor site conditions, address escalations, and ensure compliance with contracts and safety protocols.
- Identify and propose landscape enhancements, seasonal upgrades, and improvement projects.
- Manage annual contract renewals and maintain strong client relationships.
What We’re Looking For
- 3+ years of experience in commercial landscaping or a related service industry (maintenance, client service, or operations).
- Bachelor’s degree in horticulture, landscape management, or related field preferred.
- Strong communication and customer service skills; bilingual (Spanish) preferred.
- Ability to manage multiple priorities, solve problems, and work collaboratively.
- Proficiency in Microsoft Office 365; CMMS experience a plus.
Join us to shape vibrant outdoor spaces while advancing your career in a fast-paced environment that values innovation and teamwork!
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
