Company Story:
Medical Billing Center is a Physical Therapist-led company focused on helping healthcare providers thrive through streamlined billing and collections. We pride ourselves on long-term client relationships, high-quality service, and a passionate team culture.
Job Overview & Work Site:
Key Responsibilities
Essential Duties
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Assist with daily operational tasks and workflow execution.
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Support system functionality audits and ongoing operating procedures review.
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Help monitor operational metrics and KPIs; report trends and suggest improvements.
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Support client month end reporting and additional client reporting requests as needed.
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Participate in special projects and process improvement initiatives.
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Assist training new clients during onbaording and existing clients with new procedures and systems.
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Respond to client inquiries as provided by the AR Supervisors and escalate issues to the Operations Supervisor as needed.
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Assist in onboarding new clients, systems, and services.
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Provide support to Director of Development for client education and internal processes.
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Contribute to cross-departmental coordination and communication to improve operational efficiency.
Other Duties
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Perform additional tasks as assigned by the Operations Supervisor.
Benefits:
Perks & Benefits
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Flex schedule option after 90 days
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Competitive compensation
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Comprehensive benefits
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Supportive, close-knit team
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Growth opportunities as we expand
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A culture that respects work-life balance
License & Experience:
Skills and Qualifications
Required Skills
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Experience in therapy billing or healthcare operations preferred.
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Familiarity with therapy practice management systems.
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Strong organizational and time management skills.
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Excellent verbal and written communication abilities.
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High attention to detail and accuracy.
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Ability to work independently and collaboratively in a fast-paced environment.
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Proficiency in Microsoft Office, especially Excel.
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Strong customer service and interpersonal skills.
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Ability to manage multiple priorities and adapt to changing workflows.
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Professional demeanor and team-oriented attitude.
Preferred Attributes
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Strategic thinking and problem-solving capabilities.
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Ability to educate and train others effectively.
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Calm and professional communication style, especially under pressure.
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Stable work history with consistent attendance.
Work Environment
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Office-based role with standard working hours.
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Occasional remote collaboration with team members and clients.
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Requires use of office equipment including computers, phones, copiers, and fax machines.
