Job Overview-
We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic hospitality team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, food quality, and team performance. Your leadership will drive a lively, efficient environment where team members are empowered to deliver memorable dining experiences. As a key point of contact, you will manage staff, handle customer concerns, and uphold food safety standards—all while maintaining a positive and fast-paced atmosphere that keeps our guests coming back. This paid position offers an exciting opportunity for individuals passionate about food service management and team leadership to grow their careers in the hospitality industry.
Duties
- Supervise and coordinate restaurant activities during your shift, ensuring smooth operations from food preparation to customer service.
- Lead staff training and development, including onboarding new team members and providing ongoing coaching on food handling, POS systems (such as Aloha POS and Micros POS), and customer service excellence.
- Manage inventory control by monitoring stock levels, assisting with food production, and ensuring proper food safety practices are followed.
- Oversee cash handling procedures, including balancing registers and processing transactions accurately using POS systems.
- Ensure compliance with health and safety regulations, including food safety management and sanitation standards.
- Assist in managing kitchen operations, including cooking, food presentation, and supervising food production to meet quality standards.
- Handle customer inquiries and resolve issues promptly to guarantee a positive dining experience.
- Support managerial tasks such as budgeting, profit and loss analysis, and shift scheduling to optimize restaurant performance.
- Collaborate with team members to foster a welcoming environment that promotes teamwork, hospitality management, and high employee morale.
Qualifications
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food handling.
- Demonstrated supervisory or team management experience within the hospitality or restaurant industry.
- Familiarity with POS systems such as Aloha POS or Micros POS for transactions and inventory tracking.
- Strong knowledge of food safety standards, sanitation procedures, and kitchen management practices.
- Excellent communication skills for managerial communication, staff training, interviewing potential team members, and customer interactions.
- Ability to perform basic math calculations accurately for cash handling and inventory control purposes.
- Experience in managing hospitality teams with a focus on leadership, training & development, and team motivation.
- Knowledge of restaurant management principles including budgeting, profit & loss analysis, shift management, and food industry best practices.
- Casual dining or banquet experience is a plus; bar experience or catering background is beneficial but not required.
Join us as a Restaurant Shift Leader where your enthusiasm for hospitality meets your talent for leadership! This role offers an engaging environment where you can develop your managerial skills while delivering outstanding guest experiences every day. We’re committed to supporting your growth through comprehensive training programs focused on food safety management, team development, and operational excellence—making this the perfect stepping stone for your career in restaurant management!
Job Type: Full-time
Pay: $10.00 - $14.00 per hour
Work Location: In person
