Bilingual Customer Service/Sales Rep

Erlynne Rivera-Nansteel-Farmers Insurance Agency
Cypress, TX

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Job Details

Full-time
$30,000 - $75,000 a year

Benefits

Paid holidays
Dental insurance
Vision insurance
Life insurance

Qualifications

Phone communication
Employee relationship building
Property & Casualty License
Property casualty insurance

Full Job Description

Job Overview

If you enjoy helping others and are a compassionate, customer-focused individual that is bilingual (Spanish/English) then apply to our CYPRESS insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Erlynne Rivera-Nansteel-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $30,000.00 - $75,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Holiday Pay
Sick Time Off
Vacation Time

Requirements

Bilingual, fluent in both English and Spanish is beneficial.
General Lines Property & Casualty insurance license is required.
Proficiency to multi-task, follow-thru and follow-up.
Confident, self-starter who works well independently.
Professional phone etiquette.
Career minded vision.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Strong work ethic and leadership skills.
Strong communication skills, both oral and written.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Be capable of handling customer rejection.

Responsibilities

Answer incoming phone calls
Process customer policy change requests.
Take premium payments from customers.
Generating insurance quotes.
Provide exceptional customer service.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, solve or refer problems.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Help educate clients on the insurance policies that best suit their needs

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