DNA Doe Project is a trailblazer in the development and deployment of investigative genetic genealogy (IGG). We ensure every John and Jane Doe has an opportunity to be identified, regardless of circumstance. Recently, this was highlighted on Naming the Dead, the critically acclaimed docuseries about the work of the DNA Doe Project.
We’ve developed our programs to ensure that all Does are considered for identification, regardless of agency funds. We pursue many types of cases that have been deemed intractable because of degraded DNA, time since death, or lack of genealogical records. We work diligently to make sure historically underrepresented and marginalized communities are given equal care, attention, and resources. Our research models, methodologies, and processes have set the standard for how work is done across our industry. We collaborate closely with law enforcement agencies so that every investigation has the resources it needs to move forward.
Position Overview
The Lab Logistics Coordinator handles the administrative tracking, documentation, and communication involved in moving samples through DDP’s partner lab network. This is a fully remote, administrative role - the coordinator never physically receives, stores, or transports evidence materials. The role works closely with the Director of Case Management, partner agencies, and external lab personnel to keep casework moving forward.
Key Responsibilities
Sample Tracking & Documentation
- Maintain accurate, up-to-date records in Salesforce covering the location, status, and chain-of-custody history of all samples at partner labs
- Regularly check on the status of stored or in-process extracted samples at labs including UNT, FBI, and state facilities
- Coordinate sample returns to originating agencies upon case completion or request, in collaboration with lab partners
Lab Communication & Coordination
- Serve as the main point of contact for DDP’s partner labs
- Obtain quotes and submission documentation from labs ahead of sample submission
- Follow up with labs every 4–8 weeks for progress updates on samples in process
- Flag delays, capacity issues, or discrepancies to the Director of Case Management promptly
- Review lab invoices to confirm they align with agreed services
Agency Support & Case Communication
- Keep partner agencies informed of lab timelines, administrative processes, and relevant case developments
- Draft and send six-month updates to agencies on assigned monitor-status cases, or as directed
- Working closely with the Director of Case Management, agency clients, and lab partners, provide strategic guidance on sample selection and lab pipeline decisions, including which samples to prioritize, which lab partners are best suited to the case, and which options offer the strongest likelihood of success while considering time, cost, and available evidence.
Information Management
- Handle all case information, including details related to unidentified individuals and samples, with close attention to accuracy, strict confidentiality, and a high standard of professionalism.
- Ensure that all relevant case communications, updates, and events are documented accurately and promptly in Salesforce
- Maintain accurate, up-to-date case records in Salesforce, ensuring case status and key information reflect current progress at all times
- Flag any documentation gaps or chain-of-custody concerns to the Director of Case Management
- Participate in periodic reviews of logistics workflows as needed
- Other duties as assigned
Qualifications
- Background in logistics, project coordination, or administrative support; experience in a scientific, lab, or similarly sensitive environment preferred
- Familiarity with IGG casework and how lab results inform the identification process strongly preferred
- Highly organized, with experience managing detailed records across multiple active cases
- Comfortable communicating with medical examiners, law enforcement, and lab staff
- Proficient in Salesforce and Google Workspace
- Working knowledge of, or willingness to learn, regulations governing the documentation and transport of biological samples
- Comfortable working independently in a remote environment
Security Requirements: Must have access to a private, password-protected computer not shared with other users, and a secure internet connection.
This role is offered as at-will employment under California law. The position is funded primarily through grants and donations, and continued employment depends on the availability of funding.
The role is fully remote, with the organization headquartered in California, and all employment terms comply with applicable state and federal laws. The organization is committed to transparency and will communicate proactively about any material changes that may affect the position.
Pay: $20.00 per hour
Work Location: Remote
