Job Summary
We are seeking a dynamic and highly organized Dispatcher to join our transportation and logistics team. In this vital role, you will coordinate the movement of freight and shipments, ensuring timely delivery and optimal fleet utilization. Your proactive communication skills and technical expertise will help streamline operations, improve efficiency, and maintain excellent service levels across the supply chain. This position offers an exciting opportunity to be at the heart of transportation management, utilizing cutting-edge systems and tools to keep our logistics running smoothly.
Responsibilities
- Coordinate and schedule pickups, deliveries, and shipments using transportation management systems (TMS) such as Oracle Transportation Management and SyteLine.
- Utilize GPS and GIS technologies to monitor vehicle locations, optimize routes, and ensure timely arrivals.
- Communicate effectively with drivers, carriers, warehouse staff, and clients via multi-line phone systems while maintaining professional phone etiquette.
- Enter accurate data into various platforms including AS400, Freight Management Systems, and shipping & receiving logs to track shipment status.
- Manage dispatching operations for freight movement, ensuring compliance with safety standards and delivery deadlines.
- Analyze transportation data to identify inefficiencies or delays and implement solutions to improve overall logistics performance.
- Maintain detailed records of shipments, driver logs, fleet management activities, and incident reports for audit purposes.
Requirements
- Proven experience with transportation management systems (TMS), Oracle Transportation Management or similar platforms.
- Strong knowledge of GIS, GPS technology, and transportation planning principles.
- Familiarity with supply chain processes, freight logistics, shipping & receiving procedures, and fleet management practices.
- Excellent analysis skills for troubleshooting routing issues or delays; ability to interpret complex data sets.
- Exceptional communication skills with a professional demeanor in phone etiquette and written correspondence.
- Proficiency in data entry using AS400 systems, SyteLine ERP software, and other relevant platforms.
- Ability to multitask effectively using multi-line phone systems while maintaining attention to detail in a fast-paced environment. Join us as a Dispatcher where your expertise will drive operational excellence! Your proactive approach will ensure seamless freight movements that keep our supply chain moving forward efficiently while providing outstanding service to our partners.
Pay: $7.00 - $15.00 per hour
Work Location: Remote