Overview
PABX Attendant
The PBX attendant provides telephone services for incoming and outgoing calls while delivering the highest level of service and courtesy.
Responsibilities
Handle all incoming and outgoing calls in a courteous and efficient manner.
Provide guests with services such as wake-ups, messages, paging in Casino, long distance assistance and other special services such as screening calls, taking, inputting and giving messages.
Assist administration in locating other personnel, taking messages, and other miscellaneous requests.
To operate the ACD console and be familiar with all alarms.
Be able to operate the TDD machine.
Inform guests of functions and facilities upon request.
Responsible for keeping own information on personnel and departments up to date.
Read all posted yellows and memos.
Qualifications
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
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Tipped Position
This position does not earn tips
