Job Title
Office Manager
Employment Type
Full Time
Job Location
Saddle Brook, NJ (HQ)
Salary Range
$60,000 – $75,000 base plus performance bonuses
Position Summary
The Office Manager plays a central role in keeping our day-to-day operations running smoothly. This position is responsible for handling invoices and payments, tracking estimates, following up with customers, coordinating with vendors, answering incoming calls, and keeping our internal systems organized.
You’ll be working across multiple parts of the business, making sure nothing slips through the cracks. The right person is detail-oriented, proactive, and comfortable taking ownership of their work.
Company Summary
On the Spot Home Improvements is a growing residential remodeling company focused on high-quality work and a more professional, organized experience for homeowners.
We’re building a company that runs differently with strong systems, clear communication, and a team that takes pride in doing things the right way. This role is an important part of that growth.
Objectives (Key Duties)
- Answer incoming calls and handle customer inquiries professionally
- Enter and manage invoices, payments, and financial records accurately
- Send contracts, payment links, and assist with collections
- Maintain organized files across Notion, Google Drive, and internal systems
- Upload and manage job documentation including permits, photos, cost sheets, and contracts
- Assist with sub agreements, COIs, and internal tracking
- Handle general office responsibilities to keep things running smoothly
- Deliver a high level of client experience by staying responsive, organized, and professional in every interaction
- Call completed jobs for customer satisfaction and reviews
Competencies (Skills & Attributes)
- Strong attention to detail and organization
- Clear and professional communication
- Comfortable on the phone and handling follow-ups
- Ability to manage multiple tasks without losing track
- Takes ownership and follows through without constant oversight
- Comfortable working in a fast-paced environment
- Tech-comfortable and able to learn new systems quickly
Education & Experience
- 3+ years of experience in administrative, operations, or customer service roles preferred
- Strong technical proficiency with computers, including experience using software platforms, CRMs, and internal systems
- Experience in construction or home improvement is a plus
Physical Requirements
Ability to remain seated or standing for extended periods
Light lifting up to 20 lbs for office supplies and materials
Commitment to Diversity
On the Spot Home Improvements is an equal opportunity employer. We are committed to building a team where every individual is respected and valued.
Benefits
Medical
401(k) Matching
PTO
Paid training and professional development
If this position sounds like a fit, send your resume to [email protected].
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Relocate:
- Saddle Brook, NJ 07663: Relocate before starting work (Required)
Work Location: In person
