The Program Assistant for Foster Care Homes provides good customer service to internal and external partners and handles clerical needs within the program.
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Provides quality customer service when greeting individuals either by phone or in person.
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Provides technical assistance with distributing and sorting mail, assembling packets, and sending and receiving of information.
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Gathers, reviews, and maintains information for files and assures compliance standards are met.
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Ensures family data is updated in SFM data management system.
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Assists with keeping children/youth and family information up to date in the data management system.
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Oversee credit card purchases and reconciles statements for approval.
- Assists with safety of the environment oversight and participates in regular meetings with Facilities Management.
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Assists in maintaining cleanliness for the physical office environment and seeks approval for projects when necessary.
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Participates and may be asked to take notes during team meetings.
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May provide relief to other offices when there are vacancies or individuals out on leave.
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Compiles training data for reports, distributes to appropriate team members.
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Completes billing invoices related to adoptive home assessments to submit to DCF for payment.
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Manages foster parent contact lists.
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Assures confidentiality of all data and information regarding children/youth and families.
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Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.
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Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
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Ensures clients’ rights are protected.
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Is knowledgeable of and follows all safety procedures.
Requirements:
- High School diploma or equivalent
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Prefer experience with clerical duties and data collection.
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Must be 21 years of age.
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Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry Check
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FBI Fingerprint check
- Lifting requirement of 50 lbs.
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Must have valid driver’s license, acceptable driving record and reliable transportation
