About Us:
We are an upscale dining establishment dedicated to providing exceptional guest experiences. Our team thrives on energy, professionalism, and passion for hospitality. If you enjoy creating memorable first impressions and being part of a dynamic team, we want you!
Job Summary:
As a Host, you are the first and last point of contact for our Guests, presenting a positive first impression of our friendliness, service, and high standards. You will greet Guests warmly, manage waitlists, escort Guests to their tables, and ensure a seamless hand-off to our service staff. The ideal candidate is attentive, personable, and thrives in a fast-paced environment.
Key Responsibilities:
- Greet Guests warmly with a genuine smile and eye contact; escort them to assigned dining areas and present menus.
- Inform Guests of wait times, promotions, and the server assigned to them.
- Monitor and manage Guest flow in dining and bar areas.
- Answer incoming calls professionally and provide information as needed.
- Anticipate Guest needs (e.g., beverage refills) while balancing seating responsibilities.
- Assist dining room staff by setting and clearing tables, replenishing water, and serving beverages.
- Handle payments for ToGo orders, including cash and credit transactions, and reconcile cash drawer.
- Maintain a clean, safe, and welcoming environment for Guests.
- Contribute to team efforts by assisting wherever needed.
Essential Skills & Qualifications:
- Minimum 2 years of food & beverage or related experience in an upscale setting.
- Fluent in English with excellent communication and interpersonal skills.
- Positive, outgoing, and naturally curious personality with passion for extraordinary service.
- Ability to thrive in a fast-paced environment and assist Guests proactively.
- Comfortable standing/walking for entire shifts, carrying trays or supplies (10–30 lbs.), and performing light housekeeping duties.
- Ability to effectively communicate with Guests, staff, and management both in-person and on the phone.
- Flexibility to work nights, weekends, and varied shifts.
Desirable Skills & Qualifications:
- Experience in hospitality or spa/fitness industry.
- Previous guest relations training.
- Experience with Micros POS system.
- Fluency in a second language, preferably Spanish.
Why Join Us:
- Be part of a high-energy, collaborative team.
- Opportunities for growth and professional development.
- Work in a vibrant environment where extraordinary service is celebrated.
How to Apply:
If you are passionate about creating memorable guest experiences and enjoy working in a fast-paced, team-oriented environment, please submit your resume and a brief cover letter highlighting your hospitality experience.
Pay: $17.90 per hour
Benefits:
- Employee assistance program
- Employee discount
- Referral program
Work Location: In person
