REPORTS TO: Senior Project Manager or Family Support Specialist Mgr.
SUPERVISORY RESPONSIBILITIES: Lead management activities and outreach staff.
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist III provides comprehensive family support, referrals, and community coordination to promote economic self-sufficiency and enhance residents' quality of life. They lead the team in developing strategies to ensure family stability and success.
JOB RESPONSIBLTIES:
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Lead family support meetings to review complex issues and ensure residents receive necessary services.
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Coordinate with On-site Project Manager and service providers based on resident progress.
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Monitor data quality and completeness in LEARN.
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Prepare progress reports for stakeholders.
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Analyze data and develop strategies with the Senior Project Manager and management team.
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Conduct intake, assessments, and visits for residents.
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Assist residents in accessing community resources.
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Advocate for residents and coordinate service delivery.
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Maintain privacy and confidentiality of resident information.
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Enter and track resident data in LEARN.
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Maintain effective partnerships internally and externally.
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Participate in program meetings and other related meetings.
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Perform assigned job duties.
QUALIFICATIONS:
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Bachelor's Degree required, Master’s preferred, or equivalent education/experience.
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5 years of nonprofit or human services experience.
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Valid driver’s license and access to a car for work.
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Ability to handle privileged information confidentially.
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Strong independent and teamwork skills.
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Availability for evening/weekend events and travel.
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Excellent verbal and written communication.
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Proficient in facilitating group processes.
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Strong organizational and time management skills.
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Data analysis for resident-driven program designs.
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Respect for confidentiality and cultural sensitivity.
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Proficient in MS Office Suite and other software.
Urban Strategies, Inc. is an Equal Opportunity Employer.
