Academic Program Director, HEO (Study Abroad) - Office of Academic Operations, Provost Division
POSITION DETAILS
Reporting to the Assistant Vice President of Academic Operations at Hunter College, in addition to the duties listed in the CUNY Title Overview, the Academic Study Abroad Program Director will be responsible for, but not limited to, the following tasks:
- Takes an entrepreneurial approach to study abroad opportunities that includes a deep and nuanced understanding of the needs, potential, and constraints faced by Hunter students.
- Oversees and promotes both education abroad and exchange programs to enhance Hunter students’ opportunities for global citizenship, as well as intercultural understanding.
- Creates and executes ways to engage students in study abroad opportunities at multiple points of entry and including the entire range of international experiences available at the College.
- Serves as the lead relationship manager for a portfolio of global partners, cultivating long-term trust and alignment with senior leaders at international institutions.
- Creates awareness of study abroad opportunities among faculty and department chairs.
- Collaborates actively with faculty who assess study abroad course equivalency and who are interested in creating faculty-led programs.
- In partnership with faculty leaders, organizes and oversees the logistics of short-term faculty-led programs.
- Initiates and develops exchange and affiliated partnerships that enhance the Hunter study abroad program portfolio and align with students’ needs and academic and professional goals.
- Develops, implements, and assesses pre-departure, re-entry, and other relevant orientations and information sessions for students and faculty studying and traveling abroad.
- Liaises regularly with Student Affairs, Academic Affairs, language and area studies departments and programs, and other College units to promote study abroad opportunities.
- Manages and regularly updates department’s digital and student-facing platforms, including study abroad application portal (Via TRM), WordPress, and internally-developed systems (i.e., PeopleSoft-created internal platforms).
- Effectively manages the Education Abroad budgets and available funding.
- Takes initiative to create successful new departmental events, including alumni engagement.
- Creates awareness of and promotes all known available scholarship opportunities for students studying abroad.
- Collaborates effectively with graduate programs and seeks new ways to engage graduate students and faculty in study abroad experiences.
- Represents Hunter College at international education conferences and professional organizations
- Organizes and oversees visits from international partner delegations.
QUALIFICATIONS
Bachelor's degree and at least eight years of relevant experience.
Significant experience in the field of international higher education, specifically education abroad.
Demonstrated success in managing multiple complex projects on multiple timelines.
Excellent interpersonal and communication skills.
Sharp attention to detail.
Well-developed ability to work with a range of internal and external partners, including but not limited to students, faculty, other staff, external university partners, providers, program alumni, and vendors.
Demonstrated success in developing and sustaining effective systems, workflows, and processes involving multiple departments and constituents.
Strong sense of flexibility and adaptability.
PREFERRED QUALIFICATIONS
Master's Degree in a relevant field (i.e., international higher education, language studies, cultural studies, etc.).
Experience with Via TRM or similar study abroad platforms.
Fluency in a second language.
CUNY TITLE OVERVIEW
Directs curriculum development and operations of a College's specialized academic program under executive oversight.
Designs, implements and monitors a comprehensive academic program development plan
Administers all curricular, administrative, and financial aspects of the program
Oversees program evaluation efforts and creates strategic plan to further develop program offerings
Manages annual budget; develops proposals and other initiatives for expanded program support
Cultivates and maintains strategic partnerships; serves as primary liaison to faculty and administrators to plan and execute programming activities
May participate in faculty recruitment efforts
Manages professional and clerical staff
Performs related duties as assigned.
Job Title Name: Academic Program Director
CUNY TITLE
Higher Education Officer
FLSA
Exempt
COMPENSATION AND BENEFITS
Salary commensurate with education and experience. The salary range for this position is $113,982-$122,201.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% e¿ective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
HOW TO APPLY
Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment. To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 32355.
Click on the "APPLY NOW" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account. Please have your documents available to attach into the application before you begin. Note, the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten
(10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï , –, _or ç)).
Incomplete applications will not be considered. Please include:
Upload all documents as ONE single file- PDF format preferred.
CLOSING DATE
The search will remain open until the position is filled. The committee will begin reviewing complete applications on July 13, 2026. Applications submitted after the deadline will only be considered if the position/s remain open after initial round.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32355
Location: Hunter College
Job Type: Full-Time
