Job Summary
General Day-To-Day
- As a General Manger, 30% of your time will be on the floor during peak sales times, ensuring service and quality standards are being executed efficiently. The remainder of 70% of time will be primarily focused towards working on the business: meeting with key leaders to grow & develop them, meeting with senior leadership (including the owner), and caring for you team and
Job Responsibilities and Tasks
- Manage a schedule of 70+ team members
- Lead/Motivate a leadership team of 10+ leaders
- Hold the team accountable (meetings, documentation, coaching, disciplinary action)
- Monitor and adjust best practices to meet customer service expectations
- Actively give positive reinforcement
- Complete tasks given by the Owner/Senior Leadership
- Build/execute plans for sales growth
- Manage restaurant finances (supplier payments)
- Build and manage a Profit & Loss statement
Ideal Candidate Experience Requirements
- 2 Years as a Manger in our organization of 3 years of GM experience in a restaurant outside of our organization.
- 1 year experience as a team member for any Chick-fil-A or 3 years of team member experience at restaurant with a similar service concept.
- Experience leading a team of 30+ team members.
