Join the administrative/reception team at our group psychology office in Northbrook, IL that has been in practice for 12 years!
- FULL time (40 hours/week) W-2 position that pays $22 to $26 per hour based on experience
- Monday - Thursday: Work in-office from 9:00am to 6:00pm (with a 1 hour lunch break)
- Friday: Work in-office from 9:00am to 5:30pm (with a 30 minute lunch break)
- No weekends. No evenings.
- Medical and Dental insurance offered
- PTO days provided
We offer consistency and stability in this job, and are looking for candidates that can consistently work these hours long-term, are professional, enjoy working within an administrative team, and have prior intake/reception experience, ideally in a mental health setting.
Desired Behaviors:
· Positive attitude, welcoming, friendly, and outgoing
· Strong communication skills and professionalism
· Responsible, dependable, and accountable
· Works well with a team and displays teamwork and professionalism in front of clients/staff
· Detail orientated and organized
· Excellent multitasking skills
· Demonstrates regular attendance and punctuality
· Self-motivated and a self-starter
· Able and interested in working as part of an administrative team while also working independently at the front desk while still supporting a team of therapists and clients.
Job Duties:
· This position is responsible for the front desk duties in addition to carrying out general administrative tasks.
· Greeting clients and checking them in
· Answering calls, scheduling new referrals, and scheduling/rescheduling current clients.
· Communicating with therapists about their schedules
· Taking payments
· Excellent computer skills and ability to learn our electronic health record system.
· Organizing and straightening the office and restocking the coffee/tea bar
· Answering client and therapist emails
· Supporting clients with completing their paperwork, uploading documents, and completing client charts
Qualifications:
· High School Diploma or G.E.D and/or commensurate experience
· Customer service experience: 1 year (Preferred)
· Mental health or medical office receptionist experience: 1 year (Preferred)
· Experience using Microsoft Outlook and Teams
To learn more, please visit us at www.cpwtherapy.com. Contact us with your resume.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- Do you have direct experience scheduling appointments and speaking with clients/patients in an office and/or healthcare setting?
Work Location: In person
