FOR USE BY IT AND HSIS ONLY: To perform highly complex voice systems process analysis, design, and simulation across multiple platforms and/or cross-function in business areas. To perform process improvement and re-engineering with an understanding of technical problems and solutions as they relate to the current and future business environment. To develop innovative IT solutions for risky and demanding business situations. To function as a specialist in a particular aspect of voice systems analysis or as in integrator of analysis and design across technology platforms, business areas, or locations. This position will commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an annual basis.
RESPONSIBLILITES:
Assists with the support of existing institutional voice systems, makes recommendations and may act as technical lead for design and engineering of University voice systems upgrades and integrations.
Collaborates with other VOIP technologists regarding project interdependencies and performs capacity planning.
Achieves unit objectives through documentation and management of technical projects and Voice services. Works closely with IT architects and analysts, and sits on a variety of committees.
Perform other duties as assigned.
(Annual Salary: $89,880 - $103,093.80)
