What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Benefits/Human Resources Assistant
Location: Corporate Office 127 Town Center Blvd. Clermont, FL 34714
(This is not a remote or hybrid position)
Monday - Friday 8:30 AM-5:00 PM
The Benefits/Human Resources Assistant coordinates and administers benefits, including medical, dental, vision, life insurance, short and long-term disability, Flexible Spending Account, Health Savings Account, Leave of Absence, FMLA, 401K plan, and other human resources duties.
Responsibilities and Duties:
Responsible for benefit plan billing, auditing, and related processes for medical, dental, vision, STD, LTD, Life/AD&D, FSA, HSA, life events, COBRA and 401k.
Collaborate closely with Payroll to maintain spreadsheets for each insurance provider to provide the necessary documentation for invoice processing
Reconcile and approve carrier invoices for timely payment
Review and audit benefits eligibility, benefit elections, qualifying events, and terminations to ensure accurate and timely processing
Process ST/LTD claims requests with the insurance company while guiding employees through the process
Administration of the company leave programs and ADA
Ensure compliance with legal and regulatory requirements related to employee benefits, such as ERISA, HIPAA, and ACA - Filings such as 5500’s, ACA, 1095, etc
Provides support to employees with questions and resolves concerns by interpreting benefit policies and procedures. Collaborate with partners to ensure effective and efficient service to employees
Prepare reports for census, compliance testing, and audits.
Coordinate, create content, and effectively communicate annual open enrollment meetings and presentations
Facilitate benefits training and offer benefits guidance during new hire orientation, in-person, by phone, and virtually via video conference
Providing ongoing support for the Human Resources Department
Qualifications and Skills:
-
Bachelor’s Degree in a related field, or equivalent related professional experience
-
Understanding of benefits administration and compliance
-
Health/Vision
-
Dental/Life
-
ST/LTD
-
401(k)
-
Working experience with benefit audits and compliance reporting
-
Working knowledge of leaves of absence and ADA regulations
-
Effective communication skills, including comprehension, verbal, and written communication skills
-
Ability to analyze and interpret information and data, and handle sensitive information confidentially
-
Proficient with Microsoft Office/Excel spreadsheets, including VLOOKUP
-
Working knowledge of HRIS systems, Paycom software is preferred but not required
-
Bilingual is helpful
Required Competencies:
-
High attention to detail
-
Strong organizational skills: able to manage multiple priorities and perform well in a fast-paced and time-sensitive environment with accuracy
-
Organizational and time management skills – developing and maintaining a system to keep self and workload organized for timely completion, i.e., developing checklists, creating calendars/folders, etc.
-
Ability to function effectively and positively with all levels of the organization in a team-oriented, collaborative environment
-
Flexible, easy-going, and comfortable with taking on a variety of tasks
-
Demonstrates excellent customer service skills
-
Proactively anticipates needs, identifies opportunities to improve support and efficiency, and responds with urgency in a service-focused, solutions-oriented manner.
- Maintains a positive, professional demeanor and demonstrates a willingness to take on new challenges, expanded responsibilities, and ongoing opportunities for professional growth.
