FLSA Status: Exempt
Reports to: Location Manager
Date Revised: 1/2026
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Assist customers find the right product that best suits their needs.
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Works with architects, designers, and builders to source the right product for their projects and provide them with timely quotes.
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Closes a sale in a timely fashion while maintaining a high profit margin and providing excellent customer service.
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Assist other team members with quotes and sourcing of products.
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Secures window orders and processes them correctly.
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Ensure that necessary changes or corrections are submitted in a timely fashion.
- Negotiates window vendor terms, pricing, and delivery.
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Places window orders from approved vendors and maintain accurate records.
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Looks for opportunities to negotiate favorable purchasing terms.
- Arranges for return and credit of defective product.
- Assist other associates with questions on products and orders.
Other Duties:
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Assist other associates with questions on products and orders.
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Adheres to company policies, processes, and procedures.
Education & Experience:
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High School diploma or GED equivalent required.
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Minimum of four (4) years of experience or demonstrated knowledge, skills, and abilities to perform the above.
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Technical and computer skills
- Basic mathematical and measurement skills
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Ability to read and interpret blueprint measurements.
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Recognize and perform a proper window take-off.
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Experience with popular window brands including Anderson and Marvin.
Skills, Licensing & Certifications:
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Excellent written and oral communication skills
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Excellent negotiation skills
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Proactive planning and time management skills required.
- Keen attention to details
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Ability to learn new systems and concepts quickly.
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Product knowledge and relationship-building skills.
- Working knowledge of construction industry with window product knowledge and home building requirements.
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Typical office environment, occasionally walking.
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Prolonged sitting (90% of the time).
- Ability to stare at a monitor for extended periods of time.
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Full-time position.
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Typical schedule: Monday through Friday, 7:00 a.m. to 4:00 p.m., and rotating Saturdays, 8:00 a.m. to 12:00 p.m.
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Travel: Occasional.
Supervisory Responsibility
None
