SAFETY SENSITIVE: Yes FINGERPRINTING REQUIRED: Yes
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.
Perks and Benefits-
Free city-paid employee health coverage, additional for spouse or family
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City Employee Health & Wellness Center for healthcare services
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5 weeks Paid Time Off (sick & vacation)
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11 paid holidays
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Pension plan
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City-paid life and long-term disability insurance
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Optional Vision and Dental Plans
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Tuition reimbursement
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Gym membership reimbursement
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And much more!
Minimum Qualifications
Telecommunicator I
Education and Experience
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High school diploma/GED.
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One (1) year of experience in computer use.
Licenses or Certifications
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Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
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Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
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FCIC/NCIC certificate within six (6) months of hire or promotion.
Telecommunicator II
Education and Experience
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High school diploma/GED.
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Two (2) years of experience in computer use.
Licenses or Certifications
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Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
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Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
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FCIC/NCIC certificate within six (6) months of hire or promotion.
Key Responsibilities
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Monitors police and fire channels, receives and evaluates calls for police and fire service, and properly dispatches calls for emergency and non-emergency situations.
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Acknowledges and records status of all units transmitting by frequency, and checks the status of all traffic stops in reference to officer safety.
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Monitors Teletype and incoming FAX messages as they are received and enters data received.
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Maintains communications with unit personnel in the field, and provides information to assist, i.e., criminal histories, driver's license status, stolen vehicles, wanted persons.
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Researches information for unit personnel as requested.
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Monitors security cameras and controlled access areas of building and fire alarms.
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Perform other related duties as required.
