Job Overview
We are seeking a dynamic and compassionate Front Desk / Medical Assistant (MA) to join our healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless patient experience from check-in to treatment. The ideal candidate will be energetic, detail-oriented, and eager to contribute to a positive healthcare environment. You will serve as the first point of contact for patients, providing exceptional service while supporting medical staff with essential clinical tasks. This paid position offers an exciting opportunity to grow your skills in a fast-paced, patient-centered setting.
Responsibilities
- Greet patients warmly and efficiently manage check-in and check-out procedures using Electronic Health Records (EHR) systems
- Verify patient information, insurance details, and complete intake documentation accurately
- Assist with vital signs collection, including blood pressure, pulse, temperature, and respiration rates
- Support clinical staff with procedures such as phlebotomy, medication administration, and basic life support when needed
- Maintain organized medical records, ensuring compliance with HIPAA regulations and proper documentation of patient encounters
- Schedule appointments, follow-up visits, and coordinate referrals within the practice or hospital system
- Manage phone calls professionally, answer patient inquiries, and relay messages to healthcare providers promptly
Experience
- Prior experience working in a medical office setting or healthcare environment is highly preferred
- Knowledge of dermatology, hospital medicine, urgent care, geriatrics or trauma center experience is advantageous
- Familiarity with Electronic Health Records (EHR/EHR systems) and Medical Records management is essential
- Certification in Basic Life Support (BLS) or CPR is required; additional certifications such as Phlebotomy or Medical Assisting are a plus
- Understanding of medical terminology, physiology, anatomy, ICD coding, and pharmacology enhances your ability to support clinical workflows
- Experience with inpatient settings or Level I/II trauma centers adds valuable insight into complex patient care scenarios
- Strong communication skills and a passion for patient service are key to success in this role
Join us to make a meaningful difference in patient care while advancing your career in a supportive and energetic environment!
Work Location: In person
