Description
Summary
This position coordinates, schedules, and reschedules radiology procedures for patients and referring physician offices across all imaging locations. The role ensures accurate collection of patient and insurance information while providing clear guidance regarding appointment details and exam preparation. The position supports high-volume scheduling operations in a team-based environment.
Essential Functions
- Coordinate, schedule, and reschedule radiology procedures
Communicate appointment and imaging information to patients and physician offices
Collect and record patient demographic and insurance information
Provide exam preparation instructions to patients
Remind patients of required documentation and items for appointments
Obtain and document referral and authorization information in scheduling systems
Manage call efficiency in a high-volume call environment
Support team members to maintain scheduling workflow
Perform other assigned duties related to scheduling operations
Qualifications
High School Diploma or GED
Work Experience and Additional Information
Minimum of 2 years of experience in an office setting
Technical Knowledge, Skills, and Abilities
Expert with computer systems and typing
Exemplary Verbal and written communication skills
High level of telephone etiquette and customer service skills
Excellent Problem-solving ability
Expert knowledge of scheduling workflows and patient information management
Primary Location: Tampa
Work Locations: TGHI Hidden River - CorpOffice 8800 Grand Oak Circle Tampa 33637
Eligible for Remote Work: On Site
Job: Radiology/Imaging Services
Organization: TGH Imaging
Schedule: Part-time
Scheduled Days: Monday, Tuesday, Wednesday, Saturday
Shift: Day Job
Job Type: On Site
Shift Hours: Monday-Wednesday 8:30-5:00pm Saturday 8:00am-12:00pm
Job Posting: Jun 17, 2026, 8:46:08 AM
