Job Description: Medical Services Assistant
Employment Type: Full Time
Job Summary
The Medical Services Assistant provides administrative and operational support within a healthcare environment to ensure efficient delivery of medical services. This role assists patients, supports medical staff, manages records, and helps coordinate daily office or clinic operations.
Key Responsibilities
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Greet patients and visitors in a professional and courteous manner
- Schedule, confirm, and reschedule appointments
- Maintain and update patient files, medical records, and databases
- Answer phones, respond to inquiries, and route calls appropriately
- Assist with patient intake, registration, and insurance verification
- Prepare forms, reports, correspondence, and other documentation
- Coordinate referrals, follow up appointments, and medical service requests
- Support healthcare staff with administrative tasks and workflow needs
- Maintain confidentiality of patient information in compliance with HIPAA standards
- Order and maintain office and medical supplies as needed
Skills and Competencies
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Excellent organizational and multitasking abilities
- Attention to detail and accuracy
- Ability to handle sensitive information confidentially
- Strong interpersonal skills
- Problem solving and time management abilities
Work Environment
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Office based with potential for hybrid/remote flexibility (depending on company policy).
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May require occasional extended hours if needed
Compensation & Benefits
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Competitive salary based on experience.
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401(k) retirement plan, Health Benefits, paid time off, professional development opportunities.
Qualifications
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High school diploma or equivalent required
- Associate degree or medical administrative training preferred
- Previous experience in a healthcare or office setting preferred
- Knowledge of medical terminology and office procedures
- Proficiency in Microsoft Office and electronic medical record (EMR) systems
- Strong communication and customer service skills
