The Youth Support Advocate (YSA) provides direct care, supervision, and support to children residing in an EEC-funded emergency shelter. Working under Program Leadership, this role ensures the safety, well-being, and positive development of children experiencing crisis.
This is an ideal opportunity for a compassionate, patient, and energetic professional who is committed to trauma-informed care and making a meaningful impact.
Provide a safe, structured, and supportive environment for children in care
Maintain required staff-to-child ratios in accordance with EEC guidelines
Build positive, supportive relationships and serve as a role model
Supervise children at all times to ensure safety and program compliance
Support activities of daily living (ADLs), including hygiene, meals, and routines
Facilitate social, recreational, and life skills development
Complete intake and discharge documentation accurately
Administer and document medications per agency policy (as applicable)
Respond effectively to crises, including medical emergencies
Maintain accurate records and uphold strict confidentiality standards
Participate in required trainings, meetings, and professional development
Follow all organizational policies and regulatory requirements (EEC, DCF)
High school diploma or equivalent
Minimum 1 year of experience working with children or vulnerable youth
(residential, foster care, emergency settings, or similar)
Knowledge of trauma-informed care and child development
Strong communication, problem-solving, and interpersonal skills
Ability to remain calm and respond effectively in crisis situations
Willingness to work a flexible schedule
Ability to complete required trainings (CPR, First Aid, SafetyCare)
Successful completion of background checks per EEC requirements
