Home Legend | Customer Service Representative
Delivers exceptional customer service by building professional relationships, solving problems, and recommending product solutions. This role requires a self-driven, highly organized individual who excels in critical thinking, time management, and cross-functional collaboration in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries with professionalism and urgency.
- Process and manage orders accurately and efficiently.
- Recommend product solutions based on customer needs and availability.
- Coordinate with internal teams to ensure smooth order fulfillment.
- Track open orders and provide timely updates and follow-up.
- Assist customers in locating retailers and route inquiries appropriately.
Core Skills
- Critical thinking and problem-solving
- Strong communication and relationship-building
- Organization and time management
- Self-motivated, detail-oriented, and adaptable
- Customer-focused with conflict resolution skills
- Proficient in Microsoft Office; ERP experience a plus
Education & Experience
- High school diploma or equivalent required
- Customer service or related experience preferred
- Advanced education or certifications a plus
- Industry experience a plus
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Shift availability:
Ability to Commute:
- Adairsville, GA 30103 (Required)
Work Location: In person
