Job description
As a Patient Access Coordinator, you will be responsible for basic clerical tasks such greeting patients and visitors, and scheduling appointments in a professional and timely manner. Our ideal candidate will exhibits and promotes ARCA's mission, vision, and values in every interaction. The successful candidate will have strong communication skills, cultural sensitivity, and a commitment to serving vulnerable populations.
Primary Duties and Responsibilities
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Completes basic elgibility paperwork
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Schedules first appointment for clinical services
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In-clinic coordination
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Coordinates with ARCA’s medical providers and behavioral staff to facilitate patient access to care
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Answers phone calls from prospective patients or partner organizations who are referring individuals to the clinic
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Documents through electronic records software any interaction with patients and when services are provided (Carelogic)
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Corresponds with multi-disciplinary team through electronic communications through multiple platforms
