Schedule
- Onsite
- Monday to Friday - 8 am - 5 pm
- Rotating on-call afterhours/weekend schedule; occasional after-hours office schedule
- Minimum of 40 hours per week
Compensation
- $32.00-$36.00 hourly, depending on experience and need for apartment
Benefits
- Complimentary on-site housing (full apartment concession)
- 15 days of PTO with increments at milestone anniversaries
- 12 Paid Holidays
- 401(k) matching up to 4%
- Dental Insurance
- Health insurance
- Vision insurance
- Life insurance
- Flexible Spending and Dependent Care Accounts
- Paid Training & Certifications
- Nectar Employee Rewards Program
Under the general direction of the Community Director and Regional Maintenance Supervisor, the Maintenance Supervisor is responsible for managing the facilities operations of the community including HVAC, electrical, plumbing, and other components of the buildings, units, amenities, and grounds.
Essential Functions
- Responsible for all aspects of the property’s daily facilities operations and maintenance, including grounds, custodial, preventative, corrective, deferred and emergency maintenance
- Prepare and maintain detailed inventory of equipment, tools, materials and supplies
- Place orders for maintenance supplies, parts and equipment
- Keep detailed inventory and log records including of work orders, repairs, equipment and material inventories, pool checks, etc.
- Frequent need to utilize personal transportation to pick up supplies from vendors
- Supervise and lead a team of maintenance technicians, ensuring effective communication, collaboration, and a positive working environment
- Provide guidance, training, and support to maintenance staff to enhance their skills and ensure optimal performance
- Conduct regular inspections of apartments, common areas, and facilities to identify and address maintenance issues promptly
- Coordinate with external vendors and contractors for specialized repairs and services
- Obtain quotes, negotiate contracts, and ensure the timely completion of vendor work
- Regular and prompt attendance required
- Maintain the required property uniform ensuring a professional appearance
- Work indoors and outdoors in all seasons
- Understand the structural integrity of buildings
- Use tools and machines safely and correctly
- Constant need to be on feet, climb stairs, push, pull, climb ladders, lift and carry materials and equipment of varying weights
- Foster and maintain positive, first-class customer service relationships with residents through effective communication and resolution of maintenance-related issues to enhance the overall living experience
- Coordinate and assist in all aspects of the property’s daily facilities operations and maintenance, including grounds, custodial, preventative, corrective, deferred, and emergency maintenance
- Conduct regular walks of apartments, common areas, and facilities to identify maintenance issues
- Conform to the preventive maintenance program to proactively address potential issues and extend the life of equipment and facilities
- Perform maintenance on systems and equipment
- Respond promptly to resident maintenance requests and concerns, ensuring a high level of resident satisfaction
- Oversee and help perform routine maintenance tasks including plumbing, electrical, HVAC, and general repairs, to ensure the property is well-maintained and in compliance with safety standards
- Coordinate and help perform regular inspections of systems and equipment to identify and address any maintenance needs before they become major problems
- Use a shovel and other equipment/materials to keep sidewalks, breezeways, and walking areas free of trash debris, landscaping, snow and ice
- Develop, implement, and adhere to emergency response and operations plans to address maintenance issues promptly and efficiently
- Perform work area clean-up and safety-related duties
- Share in rotating 24-hour emergency on-call/afterhours duties with the maintenance team
- Distribute physical resident communications such as upcoming events, pest control notices, newsletters, etc.
- Demonstrate daily care for the physical asset by ensuring grounds, amenities, and offices are clean, free of debris, and immaculately maintained
- Obtain and maintain Fair Housing Certification to ensure compliance with fair housing laws
- Stay up to date with IT security training and continuing education courses
Additional Functions
- Perform additional duties as assigned by the Community Director and Regional Maintenance Supervisor
Qualifications
- High school diploma or equivalent; trade school certification or equivalent experience preferred
- Proven experience in residential property maintenance, with at least 2 years in a supervisory role
- HVAC Certification
- EPA Certification
- CPO Certification
- Excellent leadership, communication, organizational, and interpersonal skills
- Ability to lift up to 50 pounds
- Ability to effectively communicate with residents, team members, and prospects
- Excellent customer service skills when interacting with residents
- Ability to think logically and follow standardized procedures
- Knowledge of safety regulations and procedures
- Ability to prioritize and manage multiple tasks in a fast-paced environment; good organizational skills
- Neat appearance
- Strong mechanical knowledge and ability to work with various tools and equipment
- Ability to troubleshoot issues
- Strong leadership skills and ability to work independently or as part of a team
- Knowledge of safety regulations and procedures
- Proficient in computer applications related to maintenance management
- Valid driver's license and reliable transportation
Desired Characteristics
- Positive attitude
- Integrity
- Enthusiasm and stamina
- Problem-solving ability
- Common sense
- Neat appearance
- Good communication skills
Please note that this job description is not designed or intended to be “all-inclusive,” to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay: $32.00 - $36.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
