Client Care Coordinator
Central Oregon
Home Instead (1533, LLC – independently owned franchise)
Are you driven, self-managed, and passionate about helping people?
We’re looking for someone who thrives on building relationships, hitting goals, and making a real impact—while still knowing how to have fun along the way.
If you’re the type who takes ownership, stays organized on the go, and enjoys a mix of client interaction, problem-solving, and autonomy, this role is for you.
What You’ll Do
As our Client Care Coordinator, you’ll be at the heart of the client experience—supporting families and ensuring exceptional care delivery from day one.
- Conduct in-home consultations and guide families through care options
- Lead new client onboarding and ensure smooth starts to service
- Build meaningful relationships with clients and their families
- Perform quality assurance visits and ensure care excellence
- Partner with internal teams to ensure the right caregiver match every time
- Track client progress, maintain accurate records, and follow up consistently
- Resolve concerns quickly while delivering a top-tier client experience
- Help drive company growth through a consultative, relationship-based approach
What We’re Looking For
We want someone who is:
✅ Driven & goal-oriented – you take pride in results
✅ Self-managed – you don’t need micromanagement to succeed
✅ Relationship-focused – you genuinely care about people
✅ Adaptable – every day is different, and you’re ready for it
✅ Willing to travel – this role covers all of Central Oregon
✅ Hardworking but fun – you bring positive energy to the team
What You Bring
- Experience in customer service, healthcare, senior care, or sales (preferred)
- Strong communication and relationship-building skills
- Excellent organization and time management
- A valid driver’s license and reliable transportation
- Comfort working independently while collaborating with a team
What Success Looks Like
- High client satisfaction (you build trust and loyalty)
- Strong conversion from consultations to new clients
- Consistent completion of quality assurance visits
- Positive relationships with clients, families, and caregivers
Why You’ll Love This Role
- Independence with purpose—no two days are the same
- Opportunity to make a real difference in people’s lives
- A team that works hard but keeps things fun and supportive
- Room to grow as the company grows
Ready to take ownership of your role and make an impact?
Apply today and bring your drive, heart, and hustle to a team that values all three!
Pay: $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
