Job Description:
We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office.
Responsibilities:
Greet and check patients in and out in a courteous and professional manner
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Answer incoming phone calls and respond to inquiries or route calls appropriately
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Schedule, confirm, and reschedule appointments using our scheduling software
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Verify and update patient information in the system
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Collect co-pays and handle basic billing or insurance questions
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Maintain a clean and organized front desk and waiting area
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Communicate with clinical staff to ensure smooth patient flow
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Handle administrative tasks as needed (e.g., filing, scanning, email)
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Qualifications:
High school diploma or equivalent required
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Previous front desk, receptionist, or customer service experience preferred (medical or dental office a plus)
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Strong communication and interpersonal skills
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Excellent time management and organizational abilities
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Comfortable working with scheduling and patient management software
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- Positive attitude and team-oriented mindset
