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Director of Field Operations

Job Details

$25–30M Service Business | High-Growth Home Services

About the Role

We are looking for a Director of Field Operations to help bring structure, accountability,

and profitability to a rapidly growing home services business.

This role partners closely with executive leadership to ensure strong revenue growth is

supported by disciplined operations, efficient processes, and high-performing teams.

What You’ll Do:

Lead Operations

Oversee daily operations for a $25–30M service business
Partner with Sales leadership to ensure revenue converts to profit
Improve processes, routing efficiency, and service delivery? . Drive consistency, accountability, and operational excellence
Develop Teams
Coach and support frontline leaders and technicians
Build team engagement and alignment with company goals? . Maintain a strong culture during rapid growth? . Help employees grow and succeed within the organization
Drive Performance
Use data to identify opportunities and improve results
Analyze KPIs, conversion rates, and operational metrics
Provide clear, actionable insights to leadership
Prepare the business for multi-location expansion

What We’re Looking For
Proven leadership experience in home services, field operations, or similar industries
Strong operational and financial acumen (P&L experience preferred)
Data-driven mindset with experience using systems like Service Titan and Excel
Hands-on leader who is comfortable in both the office and the field. Strong communication skills with the ability to lead with clarity and accountability

What Sets You Apart
Ability to balance big-picture strategy with day-to-day execution
Comfortable working in a fast-paced, high-growth environment
Strong problem-solving skills and an ownership mindset. Focus on both results and people