GENERAL RESPONSIBILITIES
The position is responsible for assisting the Project Manager with the delivery of Custodial services for Trusted Hand Service, Inc.'s customers. In addition, the position acts as a resource to assign locations regarding custodial services operations, custodians, building inspections, training, special projects, supply inventory and ordering of supplies, emergency calls, etc.
ESSENTIAL TASKS
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position).
· Facilitate the custodial training program for all new custodial employees; provide ongoing training as needed.
· Assist with screening the Office of Custodial Services' applicants; provide recommendations for employment to the Project Manager
· Assist with preparing work schedules for assigned employees to include with day and night shift employees, etc.
· Upon request, may assist site-based administrators with interviewing prospective custodians.
· Act as liaison between custodial staff and site-based administrators, as needed.
· Consult the Project Manager regarding personnel actions, as needed.
· Assist the Project Manager with the development of departmental goals.
· Review and test new cleaning products for vendors; recommend new products to the Project Manager for consideration.
· Perform building inspections to ensure the quality of work, cleanliness of buildings, and to certify that safety procedures are followed; document, report, or correct any infractions.
· Ensure, through documentation, that all Team and Green Cleaning standards and procedures are performed at assigned sites.
· Schedule and perform monthly inventory of supplies; survey equipment and liaise with Project Manager for repairs to be made in a timely manner.
· Replenish and distribute supplies and equipment in a timely manner to ensure the continued performance of custodial services and assigned locations.
Perform special projects as directed, including organizing the work crew/schedules, completion of work orders, emergency request support team, etc.; follow standard operating procedures to identify job resources as needed.
· Complete cross training in all aspects of the operation of custodial services. (e.g., supply inventory and ordering, developing work assignments, facilitating training program, etc.)
· Facilitate employee input meetings with head custodians quarterly.
· Perform related work as required.
KNOWLEDGE, SKILLS AND ABILITIES
Must have a knowledge of effective cleaning techniques and routine preventive maintenance; knowledge of cleaning materials, supplies, equipment, building fixtures and equipment. Ability to learn and properly utilize various machines/equipment especially as machines/equipment is upgraded; ability to express ideas clearly, both orally and in writing; ability to plan, train and provide work direction to other in a manner that is conducive to full performance and high morale of the employee; ability to establish and maintain effective working relationships with customer representative and staff. Must be able to respond to emergencies and work in inclement weather, as needed; must be able to rotate between a day/night shift, as directed.
EDUCATION AND EXPERIENCE
A minimum of a high school diploma or GED, required. Must have a minimum of 3 years supervisory experience working in custodial and/or building maintenance work.
Must have a minimum of three (3) years of hands-on floor technician experience, including hard-surface and carpet floor maintenance such as stripping, waxing, buffing, burnishing, shampooing, extraction, bonneting, and operation and care of floor-care equipment.
A comparable amount of training and experience may be substituted for the minimum qualifications.
PHYSICAL REQIREMENTS
Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing, and pulling. Lift 10-40 pounds frequently, 40-75 pounds occasionally, and more than 75 pounds in frequently
SPECIAL REQUIREMENTS
Possession of a valid driver's license
Background check is required
Pay: $19.00 per hour
Work Location: In person