La Bodega is looking for outgoing Host / Hostesses.
The Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
*Responsibilities
- Welcome guests to the venue in a warm friendly manner
- Provide accurate wait times and monitor waiting lists
- Manage reservations via Reservation System
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Coordinate with wait staff available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries in a friendly manner
- Assist wait staff as needed
- Greet customers upon their departure with a friendly farewell
Requirements
- Previous work experience as a Host/Hostess or Waiter/Waitress.
- Understanding of restaurant etiquette
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
- Experience with OpenTable a plus!!!
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Work Location: In person
