Qualified IT Professional to install and maintain computer systems and networks. The successful IT Technician will have a thorough knowledge of computer software, hardware, internet applications, networks, operating systems and infrastructure security. The ideal candidate will have troubleshooting abilities and a high level of attention to detail.
Responsibilities
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Set up workstations with computers and necessary peripheral devices (scanners, printers etc.)
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Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
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Install and configure appropriate software and functions according to specifications
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Develop and maintain local networks in ways that optimize performance
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Ensure security and privacy of networks and computer systems
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Provide orientation and guidance to users on how to operate new software and computer equipment
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Organize and schedule upgrades and maintenance without deterring others from completing their work
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Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
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Maintain records/logs of repairs and fixes and maintenance schedule, including a helpdesk management system
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Identify computer or network equipment shortages and place orders
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Travel within a 60 mile radius to multiple locations to assist users and maintain systems
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After-hours assistance, as necessary for business needs
Requirements
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5+ years of proven experience as an IT Technician or relevant position
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Experience in the Real Estate/Title sector a plus
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Excellent diagnostic and problem solving skills
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Excellent communication ability
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Outstanding organizational and time-management skills
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In depth understanding of diverse computer systems and networks
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Good knowledge of internet security and data privacy principles
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Degree in Computer Science, engineering or relevant field
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Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
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Applicants must have current, permanent authorization to work; the company will not sponsor work visas
