Qualifications
Company Description CNI Electric, Inc. is a trusted commercial electrical contractor serving clients throughout Florida with a focus on reliability, professionalism, and safety. The company partners with property managers, maintenance teams, and commercial. we offer types of electrical work from service & emergency calls, electrical repairs, new construction, remodels, lighting upgrades etc. .
Our company is known for quality workmanship, fast response times, and dependable project outcomes. CNI Electric is committed to building long-term client relationships through consistent service excellence on every job.
Role Description The Field Operator Assistant is a full-time, on-site role based in Central Florida. This position coordinates daily field activities, including scheduling crews, monitoring project progress, and ensuring that work complies with safety standards and project specifications. .
The Field Operator Assistant plays a critical role in ensuring smooth field operations by efficiently collecting data, managing schedules, and coordinating with a small team. This position requires strong communication and multitasking skills to handle order tracking, reporting, and customer service while working under pressure. The Field Operator Assistant typically reports to the operations manager and office manager, .
Responsibilities
- Collect and report accurate field data to report to customers via phone/email
- Prepare reports when needed, email customer service completion emails when services are completed.
- Coordinate with a small team (1-6 members) to ensure operational efficiency
- Assist to Manage schedules and track Material orders, notify techs when Materials order are ready for pickup
- Provide excellent customer service and maintain open communication throughout the day with company tech's and customers, arrange tech's schedules as needed.
- Communicate clearly with team members and management
- Assist Office Manager and Operation Manager when needed
- Must be able to Multitask and work under pressure in a structured shift environment
- Create new services, for either jobs, service calls, quote request, emergency calls, projects in Jobber
- Use Fleetshark program to monitor techs daily locations
- Knowledge of safety compliance standards
- Advanced Analytical Skills to interpret field data, monitor performance metrics, and support data-driven decision-making.
- Effective Communication skills to interact with clients, technicians, supervisors, and management in a clear and professional manner.
Qualifications:
- Experience in Construction industry or trade service environments, with familiarity with safety regulations.
- Excel, Microsoft word, Mac, computer skills
- Ability to multitask, manage multiple projects simultaneously, and adapt to changing priorities.
- Strong organizational and time-management abilities, with attention to detail in documentation and reporting.
- High school diploma or equivalent required; technical training or certifications in electrical, construction, or operations are preferred, ideally bilingual (English & Spanish)Benefits: Holiday's, Sick days, Vacation days.
**Annual bonus are based on employee performance.
**Only qualified applicants will be considered**
Pay: From $38,400.00 per year
Benefits:
Work Location: In person
