Front Desk Agent / Guest Services AssociateLocation: STUDIO 6 extended stay] – [pelham, AL ]Job Type: [Part-time]Pay: [$13–$15per hour]
About Us:We are a busy, guest-focused hotel committed to providing a clean, comfortable, and welcoming experience. We’re looking for a dependable and professional Front Desk Agent to be the face of our property and deliver excellent customer service to every guest.
Responsibilities:
- Greet guests and complete check-in/check-out procedures
- Verify identification, process payments, and handle reservations
- Answer phone calls and respond to guest inquiries
- Resolve guest concerns in a calm and professional manner
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized, and professional front desk area
Qualifications:
- Customer service experience preferred (hotel experience is a plus, not required)
- Strong communication and interpersonal skills
- Basic computer skills and ability to learn hotel systems
- Reliable, punctual, and detail-oriented
- Must be able to work flexible shifts, including evenings, weekends, and holidays
Schedule:
- Shifts may include: 9am-5pm, 5pm-10pm overnight/on-call
- Weekend and holiday availability required
What We’re Looking For:
- A positive attitude and professional appearance
- Ability to stay calm and efficient during busy periods
- Team player who communicates well with staff and guest
How to Apply:Apply through Indeed or in person at [hotel address]. Walk-ins are welcome during business hours.
Serious applicants only. Reliability and punctuality are required for this role.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
