Overview
We are seeking a dedicated and detail-oriented Patient Administrator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providers, and insurance companies, ensuring smooth administrative operations within our dental facility. Your energetic approach and commitment to excellence will help create a welcoming environment while maintaining efficient clinic workflows. This position offers an exciting opportunity to contribute to high-quality patient care through effective administrative support, accurate documentation, and seamless communication.
Duties
- Manage patient scheduling, appointment confirmations, and rescheduling.
- Collect and review medical documentation, and ensure compliance with HIPAA regulations for confidentiality and data security
- Facilitate patient check-in and check-out processes at the front desk while providing exceptional customer service and phone etiquette
- Maintain accurate medical records by organizing files, updating electronic health records (EHR), and managing health information in compliance with clinical confidentiality policies
- Support clinical staff with care plan documentation review, appointment scheduling, and patient intake processes
Requirements
- Proven experience in medical administration or office management within a healthcare setting; clinic or dental office experience is highly desirable
- Excellent computer skills including proficiency in Microsoft Office Suite and familiarity with multi-line phone systems and typing (10 key) skills
- Ability to handle sensitive patient information with discretion in accordance with HIPAA guidelines
- Exceptional organizational skills with attention to detail in documentation review and filing processes
- Strong interpersonal skills to provide outstanding patient service at the front desk while demonstrating professionalism in all interactions
Join us to be part of a dynamic dental environment where your administrative expertise directly impacts patient experiences. We value energetic individuals who thrive on making a difference through efficient office management and compassionate service. This paid position offers comprehensive training opportunities to enhance your skills in dental administration and health information management.
Pay: $48,183.57 - $58,027.53 per year
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
