Bayne LLC is seeking an experienced Workforce Development Program Manager (One-Stop Operator) to support a major District of Columbia workforce initiative. This position will oversee coordination among workforce development partners, ensuring compliance with the Workforce Innovation and Opportunity Act (WIOA), improving service delivery, and strengthening partnerships across government and community organizations.
This is an excellent opportunity for a seasoned workforce professional who enjoys collaborating with public agencies, managing cross-functional partnerships, improving systems, and driving measurable outcomes.
Position Type
Full-Time
Location
Washington, DC (On-site)
Monday-Friday
8:30 AM - 5:00 PM
No overtime anticipated.
Position Responsibilities
The successful candidate will:
- Coordinate operations across multiple American Job Center partners
- Facilitate collaboration among government agencies, nonprofits, educational institutions, and workforce partners
- Monitor compliance with Workforce Innovation and Opportunity Act (WIOA) requirements
- Manage partner Memorandums of Understanding (MOUs) and Infrastructure Funding Agreements
- Lead recurring stakeholder and partner meetings
- Analyze workforce system performance and recommend operational improvements
- Prepare monthly and quarterly performance reports
- Track customer referrals and service outcomes
- Support workforce development training and technical assistance for partner agencies
- Assist with planning and execution of the District's annual Workforce Summit
- Develop presentations, briefing materials, and executive reports
- Build relationships with community-based organizations that provide employment support services
- Identify opportunities to improve customer experience and service integration across the workforce system
Required Qualifications
Applicants should possess:
- Bachelor's Degree in Public Administration, Workforce Development, Business Administration, Human Services, or a related field
- Minimum 5 years of workforce development experience
- Minimum 5 years supporting federal, state, or local workforce programs
- Strong understanding of the Workforce Innovation and Opportunity Act (WIOA)
- Experience working with American Job Centers, One-Stop Career Centers, or workforce systems
- Experience managing partnerships among government agencies and community organizations
- Excellent written and verbal communication skills
- Strong facilitation and meeting management experience
- Experience preparing executive reports and performance dashboards
- Strong organizational and project management skills
- Advanced Microsoft Office skills including:
- Word
- Excel
- PowerPoint
- Outlook
- Teams
- SharePoint
- Microsoft Copilot
- Ability to successfully pass a background investigation
- Authorization to work in the United States
Preferred Qualifications
Preference will be given to candidates with experience in:
- Serving as a One-Stop Operator
- WIOA compliance and monitoring
- Workforce board operations
- Performance measurement
- Continuous quality improvement
- Government contracting
- Workforce policy
- Community engagement
- Referral management platforms (Unite Us or similar)
- Data analysis and performance reporting
Ideal Candidate
We're looking for someone who is:
- Collaborative
- Highly organized
- Comfortable working with executive leadership
- Skilled at facilitating meetings among diverse stakeholders
- Analytical and data-driven
- Solutions-oriented
- Professional and adaptable
- Passionate about improving workforce services for District residents
What You'll Help Accomplish
You'll play a key role in improving workforce services throughout Washington, DC by helping coordinate agencies, strengthen partnerships, improve customer outcomes, and ensure compliance with federal workforce regulations
Pay: $85,369.95 - $110,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
People with a criminal record are encouraged to apply
Application Question(s):
- How many years of Workforce Innovation and Opportunity Act (WIOA) experience do you have?
- How many years of workforce development experience do you have?
- Have you managed partnerships among multiple government agencies or nonprofit organizations?
- Have you managed federal or state grant compliance?
Work Location: In person
