Description:
Toyota of Hemet is seeking a driven, professional, and customer-focused Sales Associate to join our team. This role is designed for individuals who are comfortable prospecting daily, communicating at a high level across multiple platforms, and following a structured sales process from initial contact through delivery and follow-up.
Success in this role requires consistent outbound activity, strong digital communication skills, and the ability to build value and urgency with customers.
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Greet and engage customers promptly and professionally
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Conduct thorough needs analysis to determine vehicle preferences and budget
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Present and demonstrate Toyota vehicles, including test drives
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Perform active trade appraisal process with management
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Execute dealership “Road to the Sale” process
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Clearly present pricing, protection products, and payment options
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Maintain expert-level knowledge of current Toyota models, trims, and incentives
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Conduct consistent daily outbound prospecting activities (phone, email, text, CRM campaigns)
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Make and document up to 100 outbound prospecting attempts per day
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Follow up on internet leads within dealership response time standards
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Maintain accurate, detailed CRM notes on all customer interactions
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Meet or exceed monthly unit, gross, and activity goals
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Deliver sold vehicles and complete a full delivery orientation
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Maintain strong CSI performance
Requirements:
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Prior sales experience (automotive, retail, call center, B2B, or commission-based environment)
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Strong written and verbal communication skills
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High proficiency with email, text messaging, and phone-based sales communication
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Comfortable making high-volume outbound prospecting attempts (up to 100 per day)
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Self-motivated with strong time management skills
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Ability to work evenings, weekends, and scheduled retail hours
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Valid California driver’s license with insurable driving record
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California Automotive Sales license
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Automotive sales experience
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CRM experience (DealerSocket, VinSolutions, CDK, etc.)
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Bilingual (Spanish)
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Knowledge of Toyota product line
