Grizzly Broadband. L.L.C. provides reliable internet, computer services, and technology solutions. We are looking for a Field Technician to deliver an excellent customer service experience. We believe everyone should have access to the best technology!
Field Technicians deliver high-quality installations, service, and customer experiences while maintaining safety, accuracy, and operational standards. This role represents Grizzly Broadband and is often the only face-to-face interaction customers have with the company.
Position Highlights:
- New customer on-site internet installations (wiring and equipment)
- Troubleshooting through on-site service calls for existing customers
- Assess needs and provide solutions for internet service
Key Qualifications:
- Valid State of Montana Driver's License and clean driving record
- Ability to work in all weather conditions
- Basic computer skills
- Excellent listening and communication skills, both verbal and written
- Ability to work in confined spaces (e.g. attics, crawl spaces)
- Must be able to bend, kneel, stand, or walk for long periods
- Must be able to lift, push, or pull up to 50 lbs.
- High School diploma (or equivalent) or higher.
We offer a vibrant, open work culture that constantly seeks to improve our processes by focusing on our core values:
- Humility - Own your mistakes, learn from them, and grow yourself.
- Drive - The willingness to learn and do more than what is expected.
- Dependable - You do what you say you will do.
- Respect - Be courteous and do what is right.
- Serve Others - Help where help is needed.
Please submit resume through Indeed.com, email documents to the employer, or mail your information to Grizzly Broadband, L.L.C., Attn: H.R. Department, 2134 N 1st St Hamilton, MT 59840. This position is open until filled. A pre-employment physical, background check and drug/alcohol test are required.
Grizzly Broadband, L.L.C. is an Equal Opportunity Employer and a subsidiary of Ravalli County Electric Cooperative.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law/regulations?
- Are you able to work Monday - Friday, 8 am - 5 pm (or days the job is completed)?
Education:
- High school or equivalent (Required)
Experience:
- Networking and WiFi: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
