Security Officer at Luxury Hotel - overnight
Monday to Friday 11pm to 7am
We are seeking a vigilant, professional, and customer-focused Security Officer to join our team. The Security Officer is responsible for ensuring the safety and security of hotel guests, staff, and property. This role requires strong observation skills, a calm demeanor under pressure, and the ability to handle situations discreetly and effectively.
Responsibilities include:
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Patrol hotel premises (including lobby, guest floors, public areas and back-of-house) regularly to maintain a visible presence and deter security threats.
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Monitor security systems including CCTV, fire alarms, and access control systems.
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Respond promptly to emergencies, alarms, and incidents such as disturbances, theft, medical emergencies, or fire.
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Assist in controlling access to restricted areas and ensuring only authorized personnel are admitted.
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Enforce hotel rules and policies professionally and respectfully.
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Write clear, detailed reports on incidents, patrols, and daily activities.
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Assist guests and employees with safety-related issues or concerns.
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Coordinate with local emergency services (fire, police, ambulance) when needed.
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Conduct investigations into property damage, theft, or other suspicious activity.
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Support crowd control during events or high-occupancy periods.
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Ensure compliance with safety and health procedures in accordance with company policies and legal requirements.
QUALIFICATIONS AND SKILLS:
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Minimum 2 years experience in a security officer role within luxury hotels, high-end residential, or Class A corporate setting preferred.
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Computer Literacy, minimum 2 years experience working with integrated security systems, and advanced skill level with Microsoft Office
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Problem solving abilities, and excellent written and verbal communication
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Excellent Organizational Skills and able to multi-task projects
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Exceptional organizational and listening skills
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Ability to work independently, with limited supervision.
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Ability to remain calm and act quickly in emergency situations.
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Physically fit and able to stand/walk for long periods and respond rapidly when needed.
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Flexible schedule, including availability for night shifts, weekends, and holidays.
