Job Description
Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
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Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor
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Process customer transactions accurately and efficiently, handling cash and other forms of payment
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Prepare and make pizzas according to company standards and customer specifications
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Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks to uphold the store's cleanliness standards
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Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude
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Adapt to changing priorities and multitask effectively in a fast-paced environment
Qualifications
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Excellent customer service skills with a friendly and professional demeanor
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Strong communication abilities, both verbal and written
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Proven ability to follow directions and adhere to company policies and procedures
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Basic math skills for handling cash transactions and processing orders
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Ability to multitask efficiently in a fast-paced environment
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Physical capability to lift up to 25 lbs. and stand for extended periods
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Flexibility to work weekends, holidays, and various shifts as needed
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Previous customer service experience preferred, but not required
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Team-oriented mindset with a willingness to collaborate and support colleagues
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Ability to remain calm and composed under pressure
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Detail-oriented approach to ensure order accuracy and customer satisfaction
Additional Information
All your information will be kept confidential according to EEO guidelines.
