Next Horizon Acquisitions is growing, and we're looking for the right person to grow with us.
We represent Verizon here across Northern Virginia, and the work comes down to people. Can you walk into a conversation and make someone feel like they're actually being taken care of? Can you represent a brand you're proud of and mean it? That's what we're after in our next Verizon Agent.
We're currently hiring a full-time Verizon Agent. You will work closely with our sales representatives to support client acquisition efforts, assist in scheduling and follow-ups, and ensure smooth day-to-day operations. The Verizon Agent helps drive customer service and customer engagement by ensuring materials are ready, leads are followed up on, and customers receive the customer service, information, and care they deserve.
Verizon Agent Responsibilities:
- Conduct in-person customer service and customer engagement efforts to ensure customers are being viewed, heard, and supported with personalized service and clear product solutions
- Deliver exceptional customer service when helping prepare and organize sales materials for daily field use
- Support scheduling, lead tracking, and follow-up communications with prospective customers, always with a customer service mindset
- Maintain accurate records of customer service interactions and help track progress toward goals
- Provide on-site customer service assistance to the sales team during customer presentations and enrollments
- Ensure clients and customers have a professional, seamless customer service experience at every touchpoint
- Stay informed on our telecom products and services to deliver accurate, reliable customer service to team members and clients alike
Verizon Agent Requirements:
- A professional, upbeat attitude and strong interpersonal and customer service skills
- Quick learner with the ability to absorb product knowledge, procedures, and customer service best practices
- Reliable and organized, with great attention to detail
- Strong verbal communication skills and a customer-first, customer service-driven mindset
- Comfortable working in face-to-face environments and supporting field activity
- Previous experience in customer service, retail, sales, or administrative support is a plus
Pay: $50,000.00 - $55,000.00 per year
Work Location: In person
